Ii-FAQ ngokubanzi
I-LightCh8in ayithengisi ngokuthe ngqo kubasebenzisi bokuphela, kufuneka ungene kwi-akhawunti yakho yelungu ukuze ubone amaxabiso.Ukuze ubhalise njengelungu, kuya kufuneka:
- Gcwalisa isicelo esifutshane ngolwazi lwenkampani yakho.
- Layisha amaxwebhu axhasayo (ilayisensi yeshishini kunye nemvume yokuthengisa kwakhona), kwaye uyingenise kwiwebhusayithi yethu.Siza kuphonononga kwaye sivume isicelo sakho kwiiyure ezingama-24 emva kokungeniswa.
1) Bhalisa kwaye ungene kwiakhawunti yakho.
2) Yongeza izinto ofuna ukuzithenga kwinqwelo yakho yokuthenga.
3) Gcwalisa inkqubo yokuhlawula.
4) Inkqubo iya kukwazisa xa umyalelo wakho uthunyelwa kwaye unikeze inombolo yokulandelela.
Siyazamkela iintlawulo zePayPal kunye neKhadi leTyala.
I-LightCh8in ayithengisi kubasebenzisi bokuphela ngokuthe ngqo.Iikontraka kufuneka zingene kwiakhawunti yazo yamalungu ku-www.lightch8in.com ukujonga amaxabiso.
Umvuzo kunye nesaphulelo:
Yenza i-akhawunti ye-LightChain kwaye ungene ngemvume ukuze ufumane izaphulelo ezikhethekileyo kunye nezibonelelo kwaye ufumane ukuthunyelwa kwe-FREE kuzo zonke ii-odolo ezingaphezulu kwe-$ 500 kunye ne-$ 10 yokuthumela i-flat rate kuzo zonke ii-odolo eziphantsi kwe-$ 500, ekhoyo kumalungu kuphela.
Faka ikhowudi yakho yekhuphoni phambi kokuba uphume ukuze ufumane isaphulelo sakho.
Ukuze sikhonze kakuhle abathengi bethu, sigcine amaxabiso akhuphisanayo kwaye sinikezele ngezona zivumelwano zibalaseleyo kunye nenkuthazo kumalungu ethu, asabelani ngamaxabiso ethu noluntu ngokubanzi, nceda wenze iakhawunti kwaye ungene ukuze ujonge amaxabiso akho.
Ungaya kwikhonkco lokudala iakhawunti kwiwebhusayithi yethu kwaye ugcwalise ulwazi oluceliweyo.Uya kufumana ulwazi lokungena kwi-akhawunti yakho kunye namaxabiso elungu xa isicelo sakho sifunyenwe kwaye siqwalaselwe.
Ukuthumela ngenqanawa kunye nokuthenga
Sinikezela ngenqanawa yasimahla kumalungu ethu kuzo zonke iiodolo ezingaphezulu kwe-500 yeedola kunye ne-10 yeedola zokuthumela ngexabiso eliphantsi kwii-odolo ezingaphantsi kwe-500 yeedola.
Xa ufaka iodolo yakho, ungakhetha kwi-UPS Express yethu ethotyiweyo yokhetho lokuthumela olukhawulezileyo ekuphumeni.
Zonke izinto ezikwi-stock odo ngaphambi kwe-3: 30 EST ziya kuthunyelwa kwangolo suku.Iiodolo ziya kuthunyelwa kwelinye lamahlakani ethu okusasaza abekwe kwilizwe lonke kwaye kufuneka ifike ngeentsuku ezi-1-3 ngokuxhomekeke kwindawo okuyo.
Iiodolo ziya kuthunyelwa ukusuka kweyona ndawo ikufutshane yokugcina impahla ngokuxhomekeke kuluhlu lwezinto ezikhoyo zomthengisi.
Iiodolo 3:30 EST iya kuthumela ngosuku olunye1-3 iintsuku ngokuxhomekeke kubukho
Ukuba iodolo ayizange iqhutywe ngoko unako ukulungelelanisa okanye ukongeza izinto kwi-odolo yakho.Uya kufumana i-imeyile ekwazisayo xa iodolo igqityiwe.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Uya kufumana kunye ne-imeyile ngolwazi lokulandela umkhondo olukwazisayo xa iodolo iqhutywe.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Uluhlu luhlaziywa yonke imihla kwaye ludweliswe kwinto nganye kwiwebhusayithi yethu.
All available finish options are listed for each item on our website. Custom finishes are available with a minimum order quantity and can be requested by emailing us at customerservice@lightch8in.com.
Zonke iinketho zombala wobushushu ezikhoyo zidweliswe kwinto nganye kwiwebhusayithi yethu.
Special order color temperatures are available on request. Please email customerservice@lightch8in.com with more information.
Cofa kwithebhu ye-spec sheet ebekwe kwinkcazo yento kwiwebhusayithi yethu ukujonga okanye ukukhuphela i-spec sheet.
Imihla eqikelelwayo yokuhanjiswa kweodolo yokubuyisela iya kufakwa kuluhlu lweenkcukacha ze-inventri yento nganye ekwiwebhusayithi.
Email customer service at customerservice@lightch8in.com if your discount code wasn’t applied.
Email customer service at customerservice@lightch8in.com to cancel any order. Refunds will be processed once the cancel request has been received. Once an order has been shipped, customer is responsible for return shipment. Refunds will be issued once the returned items have been received.
Nceda ujonge i-imeyile yokuqinisekisa iodolo yakho ngolwazi lokulandela umkhondo.
Ii-FAQs zabaThengi
Nceda uqhagamshelane nathi ukuze ufumane iifayile zePDF, siya kujongana nazo ngokukhawuleza nangokukhawuleza:
Mailing us: info@lightch8in.com Usishiyela umyalezo kwiphepha le CONTACT.
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UkuBuyisa kunye neWaranti:
Click the RMA link on on the website. Fill out the requested information and email the completed forms to our team at customerservice@lightch8in.com and we will contact you to complete the return process.
Click the Warranty Claim/RMA link on on the website. Fill out the requested information and email the completed form to our team at customerservice@lightch8in.com. Submit photos of the products under warranty and customer service will review the information in order to honor your warranty claim.
Ukuze sikhonze kakuhle abathengi bethu, sigcine amaxabiso akhuphisanayo kwaye sinikezele ngezona zivumelwano zibalaseleyo kunye nenkuthazo kumalungu ethu, asabelani ngamaxabiso ethu noluntu ngokubanzi, nceda wenze iakhawunti kwaye ungene ukuze ujonge amaxabiso akho.
Ungaya kwikhonkco lokudala iakhawunti kwiwebhusayithi yethu kwaye ugcwalise ulwazi oluceliweyo.Uya kufumana ulwazi lokungena kwi-akhawunti yakho kunye namaxabiso elungu xa isicelo sakho sifunyenwe kwaye siqwalaselwe.
Cofa ikhonkco le-RMA kwiwebhusayithi.Gcwalisa ulwazi oluceliweyo kunye neefomu ezigcwalisiweyo ze-imeyile kwiqela lethucustomerservice@lightch8in.comkwaye umntu uya kuqhagamshelana nawe ukugqiba inkqubo yokubuyisela kwaye ukhethe ukhetho lwetyala kwiakhawunti yam.
Ulwazi lwewaranti lufakwe kwinkcazo nganye yemveliso kwiwebhusayithi yethu.
Ewe, umthengi unoxanduva lokuhlawula iindleko zokuthumela kuzo zonke izinto ezibuyisiweyo esele zithunyelwe.Ileyibhile yokuthumela ngenqanawa ingacelwa ngexabiso lomthengi ukubuyisela izinto zakho kwaye ufumane imbuyekezo okanye i-akhawunti yekhredithi.
Smart (Bluetooth / WIFI) Ukukhanyisa
Indlela yoku-1: Ukusebenza kwe-app.
Cinezela i icon yesibane, kwaye iphaneli yokulawula iphuma ezantsi kwesikrini.Cofa "cima" kwikona ephezulu ngasekhohlo ye panel yolawulo.Emva kokuba "cima" isibane, ukulungiswa kuya kubetha ngokukhawuleza kathathu, kubonisa ukuba isibane siphuma kwinethiwekhi kwaye ukubuyisela ukubuyisela kwifektri kuphumelele.
Indlela yesi-2: Ukusebenza ngezandla.
Vula izibane imizuzwana eyi-15, uze ucime imizuzwana emi-5.Phinda amaxesha ama-4.Emva kokugqiba, ukukhanya kuya kufinyaza kancinane amaxesha ama-3, kwaye kubonisa ukuba umsebenzi uphumelele.
Ukuqhwanyazaithetha into ehlala iqaqambile, ngamanye amaxesha imfiliba;
Flashkuthetha ukudanyaza ngokukhawuleza nokungaqhelekanga.
Ngoko xa ulayita isibane, ukuba siqhwanyaza kancinci, kuqhelekile;
Kodwa ukuba ikhanyisa emva kwexesha, oko kungaqhelekanga, khangela ukuba inkqubo yonikezelo lwamandla iyasebenza kwaye iBluetooth iqhagamshelwe ngempumelelo.
Kuqhelekile ukuba iflicker iyacotha, oko kuthetha ukuba ukukhanya kulayitiwe kodwa khange kuqhagamshele isignali yeBluetooth.
Ayikhange ibuyisele useto lwefektri, Unokwenza izibane ziphinde zisetwe kulungiselelo lwasefektri ngokusebenza kwezandla.
Vula izibane imizuzwana eyi-15, uze ucime imizuzwana emi-5.Phinda amaxesha ama-4.Emva kokugqiba, ukukhanya kuya kudanyaza kancinane ka-3, kwaye kubonisa ukuba umsebenzi uphumelele.
Ukusebenzisa i-App kwisixhobo sakho esiphathwayo ukukhangela kwaye ubone ukuba ungazifumana na iimpawu zeBluetooth.Ukuba l, ngoko ukongeza kunye nokulawula izibane ngqo, Ngoko ke kuqhelekile.Ukuba isibane sifunyenwe, jonga ukuba inkqubo yonikezelo lwamandla kunye neengcingo zizinzile okanye hayi.
Uluhlu lokongeza izibane ukuya ekupheleni kweqela kufuneka libe ngaphakathi kwe-15 ft, kwaye uluhlu lokulawula umgama wezibane lungaphakathi kwe-30 ft.
Isizathu:
1) Umqondiso ubuthathaka kakhulu, kwaye unokufuna ukusondela
2) Isibane okanye ufumane ukuphindaphinda umqondiso ukuqinisa ukwamkelwa komqondiso.Nceda uqhagamshelane nathi ukuba uyakholelwa ukuba udinga umntu ophindayo.
3) Inkqubo yeselula ayihambelani nemodyuli yethu yeBluetooth.
4) Iselula ekufutshane nezibane kufuneka ibe ngaphantsi kwee-15 ft ngelixa usongeza izibane okanye usebenzisa inkqubo echanekileyo yeselula.
I-BLE Mesh idinga isixhobo ubuncinci ukuxhasa iBluetooth 4.0+LE, ke i-App ifuna oku kungezantsi:
I-Android 4.4.2 okanye ngaphezulu kwe-4.4.2
IOS 9.0 okanye uguqulelo lwenkqubo entsha, iPhone 4S okanye entsha version.ewer
I-BLE Mesh idinga isixhobo ubuncinci ukuxhasa iBluetooth 4.0+LE, ke i-App ifuna oku kungezantsi:
I-Android 4.4.2 okanye ngaphezulu kwe-4.4.2
IOS 9.0 okanye uguqulelo lwenkqubo entsha, iPhone 4S okanye entsha version.ewer
Landela imiyalelo yolwimi lwe-App ukongeza kwakhona.Ukuba ayinako ukongeza, jonga ukuba iBluetooth ivuliwe okanye hayi, ukuba akunjalo, vula iBluetooth kwaye uvule kwakhona i-App ukongeza izibane.
Ukuba iifowuni ezininzi zongeza izibane, iselula enye iphuma kwi-App ize iqhawule izibane, emva koko enye iselula inokunxibelelana, oko kuthetha ukuba kusoloko kukho isixhobo esiphathwayo esinye esinokulawula izibane ngaxeshanye.
Ukuphuma kwi-App, jonga ukuba i-Bluetooth ivuliwe okanye ayivuliwe, vula iBluetooth yeselula emva koko uvule i-App, emva koko wenze i-App kwakhona emva kwemizuzwana engama-30.